My recommendation to all would-be Norton subscribers: Try the free AV software download, which is what I will do in the event the new Norton 360 subscription disappoints once again. Norton 360 is the all-in-one product with four plans: Deluxe, Select, Advantage, and Ultimate Plus. I will definitely end that if I experience any further problem. I have since cancelled my automatic Norton 360 Deluxe renewal, which would have cost $109.99, but subsequently entered a new one-year subscription for $39.99, only to avoid the hassle of switching to a different AV program. (BCN) Brentwood police said Thursday they’re hearing reports of a new scam in the area, where victims are contacted by people posing as representatives from Norton Antivirus. Worse yet, she was hopelessly unprofessional, discourteous, disrespectful, even rude, and customer-averse, constantly interrupting and trying to talk over me, without the foggiest notion of what the term “customer service“ means.Īfter the verbal exchange, I asked that I be sent a customer review form so that I could rate the experience with her, but am still waiting. She couldn’t think of a single word and failed miserably to defend the Norton 360 software. In this Norton antivirus review, we’ve shared our results, and have covered the software’s features and other aspects in detail. It detects malware and other threats 99.9 of the time, making sure that no virus invades your system. A "customer support" representative finally called me at my insistence today,, shortly after 1:00 PM EST.after first trying to pawn me off on a technician. We tested the popular antivirus and found it to be one of the best security solutions in 2023. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.ĭue to this experience with my Norton 360 paid subscription, as well as its endless solicitations, both veiled and blatant, to “upgrade” or add features for which I have no need, I made repeated attempts to cause Norton, via e-mail, to explain this intolerable failure of its AV program and give it an opportunity to convince me to renew my subscription. In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Free antivirus is your first step to online freedom Award-winning Antivirus Catch even new & emerging threats 435+ million users worldwide We have 30+ years. At just 49.99 / year, Norton 360 Deluxe is Nortons best-value plan, and the one I recommend for most users looking for good cybersecurity protections on a. Norton 360 with LifeLock plan features include: Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information.
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